Clarion Events Ltd and The Furniture Shows are committed to the highest standards of ethical conduct, professionalism, and inclusivity at all our events. Every participant, whether contractor, staff member, exhibitor, speaker, sponsor, press or attendee (each, a “Participant”), has the right to engage in an environment free from harassment, discrimination, aggression and misconduct.
This Code of Conduct outlines our expectations for respectful, honest, and courteous behaviour, and affirms our dedication to fostering a safe, welcoming, and inclusive atmosphere that values openness, diversity, and mutual respect.
Unacceptable behaviour will not be tolerated and appropriate action, including the option to remove you from the event, will be taken to uphold these standards and protect the integrity of our events (see ‘Consequences of Breaching the Code of Conduct’).
Anyone asked to stop unacceptable behaviour is expected to comply immediately.
For the avoidance of doubt, unacceptable behaviours at the event or in connection to the event include, but are not limited to;
- Use of discriminatory or offensive language or actions in relation to race, gender, age, disability, religion, sexual orientation or other protected characteristics
- Use of offensive or sexually explicit language, personal insults or gestures
- Stalking or unwelcomed/intimidating following, photography or recording
- Being verbally or physically intimidating, threatening or violent
- Physically touching, grabbing, groping or making unwelcomed contact
- Displaying or distributing offensive materials, symbols or imagery including those of a sexually explicit, religious or idealistic nature
- Interfering with, stealing or deliberately damaging property belonging to the venue, the event, exhibitors or other participants
- Intentionally disrupting or preventing the running of the event or areas within it
- Smoking or vaping inside of the venue or unauthorised areas
- Drinking alcohol illegally, irresponsibly or to a point that your actions negatively affect others
- Use, carry or distribute illegal substances or substances being used in a way other than prescribed/intended
- Use, carry or display a weapon, an item that is intended to be used as a weapon or items prohibited by the venue
- Wearing revealing or provocative clothing either sexually or through the display of offensive language, symbols or imagery (see ‘Event Dress code’)
- Distributing material outside of a paid for space or opportunity
Event Dress Code – Business Event
To maintain a professional and welcoming environment, we kindly ask all participants to adhere to a smart casual or business attire dress code throughout the event.
Clothing should be neat, appropriate, and respectful of a corporate setting. Revealing or provocative attire is not permitted, and garments displaying offensive language, symbols, or imagery are strictly prohibited.
Promotional staff representing exhibitors or sponsors are expected to be appropriately and professionally dressed, in line with the tone of the event and the expectations of our wider business community.
We reserve the right to request that Participants change their attire or leave the event immediately if their appearance is deemed to be offensive to others.
Extended expectations for Exhibitors and Speakers
All exhibitors and speakers are expected to uphold the professional standards of the event and contribute to an environment that is respectful, inclusive, and aligned with this Code of Conduct.
Exhibitors must ensure their stand content, activities, and representation are professional and considerate for all audiences. This includes refraining from the use of sexualised images, themes, or materials, as well as avoiding clothing, uniforms, or costumes that may be considered provocative or contribute to a sexualised environment.
Speakers must avoid the use of sexual language, imagery, or any content that could be perceived as harassing, offensive, or otherwise in breach of this Code of Conduct. We also encourage speakers to use inclusive and respectful language in their presentations and to familiarise themselves with principles of diversity, equality, and unconscious bias. We recommend taking this online course in advance of the event.
Consequences of Breaching the Code of Conduct
By participating in, or engaging with, the event in any capacity, including in-person, online, or in any communications or activities related to the event, all Participants agree to comply with this Code of Conduct and accept that any breach, as determined at the sole discretion of the event organisers, may result in immediate and proportionate consequences.
This may include, but is not limited to, verbal or written warnings, removal of the individual from the event, and involvement of venue security or relevant authorities where necessary. In such cases, the individual may be refused further entry to this, or future events and no refund or compensation will be provided for any tickets, travel, accommodation, or other expenses incurred.
Anyone asked to stop unacceptable behaviour is expected to comply immediately.
Reporting a concern
Clarion Events Ltd is committed to addressing any breaches of this Code of Conduct promptly and fairly. If you experience or witness behaviour that you believe breaches this Code of Conduct, and you feel confident and safe to do so, you are encouraged to address the behaviour directly with the individual by requesting them to stop.
However, if this is not appropriate or you would prefer support, you can report the concern to venue security or visit the Organisers Office, where the team will handle the matter with discretion and sensitivity.
Alternative reporting, with the option of anonymity, can be submitted via this link https://app.smartsheet.com/b/form/019884b20ea7723584ef7dab1df05e50
All reports will be taken seriously and reviewed carefully, with appropriate action taken where necessary. While we aim to respect confidentiality at all times, please note that anonymous reports may limit our ability to provide follow-up and action.
