COMMITMENT TO QUALITY
We demand the highest standards from our suppliers, ensuring full
UK compliance across all regulatory and safety requirements. Every
product is backed by our 5-year frame guarantee, subject to local
domestic conditions of use.
Suppliers are all: SMETA / FSC / PEFC / Leather Working Group
(LWG) / OEKO-TEX Certified

SERVICE & SUPPORT
We stand out in the industry by offering a full
aftercare solution. In partnership with castelan,
we provide:
• First-year in-home service for verified
manufacturing defects
• Chargeable parts and support beyond year one
• Initial triage to be conducted by the retailer, to confirm
the issue as a manufacturing defect
• No commissions sales team

DELIVERY & SUPPLY CHAIN SOLUTIONS
We offer flexible supply options to suit your
business model:
• Order from stock and collect from our uk warehouse
• Premium direct delivery in bulk to your warehouse
• White glove home delivery to your end customer via
our fleet, available at an additional charge
(subject to terms)

INFRASTRUCTURE & SPEED
Backed by the WS Transportation group, our logistics
and warehousing capability spans over 1 million sq ft
across multiple uk sites. We aim to maintain 7-day
delivery lead times, subject to seasonal fluctuations
and demand.