This year, Sci-Net has sought to convey its capabilities to more retailers by providing a visual representation of how it improves the customer experience – emphasising that its improved efficiency benefits help to reduce the need for customers to'make do’ with alternative furniture arrangements. By using imagery depicting pallets as alternatives for a sofa, boxes for a table, and a blow-up mattress for a bed, Sci-Net has sought to encapsulate the negative impact on the customer of long lead times, which in turn underlines the positive impact of its services.