Loxa is transforming aftercare in the furniture industry by enabling retailers to offer seamless 5-year protection at the point of sale. Our platform connects directly into online and in-store journeys, making protection simple for retailers and strengthening the customer experience.

Accidental damage, stains, and post-warranty faults often leave customers frustrated and retailers facing costly aftercare. Loxa solves this by providing a modern, fully managed protection programme – backed by UK-wide repair networks, clear processes, and no excess or hidden fees for customers.

With Loxa, retailers can:

• Reduce service pressure and costly aftercare workload
• Build trust and loyalty through a better post-purchase experience
• Offer protection as a paid or complimentary benefit
• Access a compliant, ready-to-deploy solution without heavy development work

Today, more than 40 UK retailers rely on Loxa to enhance service, improve satisfaction, and strengthen their reputation long after delivery.

Loxa makes protection invisible, reliable, and always there when needed.